Frequently Asked Questions

1. Is this an I.R.S. program?
No, this is not an I.R.S. program.  This program is administered by 1040Now.  1040Now is an IRS authorized e-file provider.

2. How much does it cost to register for the Free Tax Prep & E-File program?
The registration process is easy and completely FREE. Your registration is valid until the end of tax year 2011.  After registration, you can immediately prepare and e-file up to 1,000 federal tax returns for FREE per tax season through the tax year 2011.

3. If the Free Tax Prep & E-File program is FREE, how does 1040Now make money?
You are not obligated to use any of our value-added services.  However, we are confident that you will be satisfied with our Federal Free Tax Prep & E-File Program; and in return, you will use our convenient and affordable state preparation and e-filing services.

4. Am I obligated to provide free tax preparation or e-filing services?
Absolutely not. You can charge your regular fees for any services rendered.

5. How can I be sure that my EFIN and clients' tax data are secured and protected?
The Free Tax Prep & E-File web portal is secured by GeoTrust's 128-bit SSL (Secure Socket Layers) certificates, the highest level of encryption and security possible.  1040Now privacy and security programs have been certified by in accordance with all I.R.S. privacy and security requirements.  Your personal information is never viewed by any unauthorized employee, and we never sell or rent your information for commercial purposes.

6. Are the tax calculations accurate?
1040Now guarantees to calculate all tax forms accurately or we will pay for any assessed interests and penalties for all tax returns prepared using 1040Now secured tax portal.

7. Do I have to buy a software package?
No, you do not have to pay for anything. There is no download or software needed. All the preparation and e-filing will be performed electronically via our website.

8. What are the advantages and disadvantages of traditional software-based and web-based tax filing system?
With the web-based system, you can work anytime, anywhere with internet access.  You never need to transfer or update tax data among your office, home, and laptop computers.  Your tax data are automatically saved and backed up securely.  The disadvantages of a web-based system include (a) you need internet access to prepare or e-file your tax returns and (b) although you can store a copy of a tax return in Adobe Acrobat format in your computer, you cannot make any changes to the tax returns unless you log into your account online. 

9. What are the filing fees?
The federal tax preparation and e-filing are completely FREE. We do offer state preparations and e-filings for all states at the cost of $4 per return or $199 for unlimited state e-filings.  However, you are not obligated to use our state tax filing services.  Currently, we are offering the UNLIMITED STATE E-FILING program at only $99 for the remaining tax year 2008 AND entire tax year 2009.  To take advantage of this promotion, you must register by 04/22/2008.

10. How do I pay for the state filing fees? 
There are two options: you can either (a) pay in advance by a credit or debit card, or (b) choose to deduct the state filing fees from your client's refunds.

11. How do I charge my fees to my clients?
Your clients can pay you separately for the tax-filing services rendered, or with clients' consents, you can elect to deduct your fees from their refunds.     

12. Does 1040Now offer tax refund bank products?
We offer competitively priced Electronic Refund Checks (ERCs), Electronic Refund Deposits (ERDs) and Refund Anticipation Loans (RALs), we affiliate with Refunds Advantage. 

13. Does 1040Now offer entity products, 1041, 1065, & 1120 etc.?
Starting tax year 2009, all federal entity products will be available under the Free Tax Prep & E-File program.